Delete Your Pawverse Account

You can request account deletion from Settings in the Pawverse app. Pawverse asks you to confirm, and — if your account has a Pawverse password — to enter that password again before the request is accepted. If you cannot use the app, the verified Request deletion panel on this page provides the public web path.

1. Open the Pawverse app and sign in.
2. Go to Settings, then Delete Account.
3. Confirm the request, re-entering your password if you are asked for it.

Pawverse keeps account, pet-profile, content, messaging, security, and service records needed to provide the features you use. Surface controls such as edit, unsend, deactivate, report, and delete apply according to the exact option shown in the app. The final production retention schedule still requires qualified legal review.

When Pawverse accepts an owner-account deletion request, the account is deactivated immediately. Its owner profile, pet profiles, and ordinary public content are hidden, active sessions and push registration are revoked, and the server starts the recovery period shown in the deletion response.

Signing in through Pawverse's reactivation flow before that period ends can restore the account. After the period ends, Pawverse can begin final deletion unless a lawful safety, dispute, report, appeal, or legal-hold reason requires a delay.

Pawverse's backend default recovery period is 30 days. The exact period that applies is shown in the Pawverse app when you make the request, or through Check status after a verified web request. That server result is authoritative — check it before relying on a date.

• Signing in through the reactivation flow during the recovery period cancels the deletion.
• Sessions, sign-in tokens, push registrations, and live connections are revoked when the request is accepted.
• After the recovery period, deletion is completed by a scheduled job rather than on a fixed clock, and can be held back where a legal hold or preservation requirement applies.

Messages, reactions, comments, reports, and other shared records can involve another person. Their final deletion, anonymization, restriction, or limited retention depends on the record and applicable law. Pawverse does not promise that conversation history will remain available after final account deletion. A data export also must protect another person's private information.

Open reports, appeals, enforcement evidence, fraud evidence, and legal holds can delay final deletion or require a narrow record to be retained, restricted, or anonymized. These records are not kept as an ordinary public profile and are available only to authorized people for an approved purpose.

After the server accepts account deletion, Pawverse removes that account's sign-in credentials, push registration, app drafts, temporary upload previews, navigation state, and media cache from that app installation. Cleanup is scoped to the deleted Pawverse account and must not erase another signed-in account's data.

Encrypted or otherwise secured operational backup copies can remain until their normal rotation. Backups are not an ordinary account copy or a user-visible archive. Pawverse must approve and publish the production backup-retention and deletion-propagation policy after legal and operational review.

You may request eligible account data before deleting your account. The current staging path sends a portability request to support@pawverse.pet; Pawverse may verify your identity and fulfil the request through support. An export request is optional and does not prevent you from requesting account deletion.

Other data rights are described on Data Rights.

Use the Request deletion panel directly below. Enter the email address linked to your Pawverse account, enter the six-digit code Pawverse sends to that address, confirm the consequences, and submit the request. Keep the DEL reference from the receipt so you can use Check status later.

If you need help using the verified form, email support@pawverse.pet. An email to support is not itself confirmation that deletion was scheduled; rely on the DEL receipt and status flow.